get {protocol}://{userdomain}:{port}/api/open/v1/psa/support_ticket/external_ids/logs
Gets logs based on the external ticket_id
, category_id
and sos_code
.
If there has sos_code
parameter, then just return sesson logs associated with the sos_code
, otherwise
return all session logs associated with the ticket_id
.
Logs will be sorted by descending order.